There's a lot of talk and heat about problems with the external hard drive on their forums and that's just the tip of the iceberg. Their technical support seems to be totally overwhelmed - people are waiting for weeks and moths to get a solution.
Native uses the cheapest hard-drive ever and they are not properly test it before they are shipping to you.
The Ultimate Komplete 8 external hard drive is not working.
I already tried on 6 computers (5 PCs on Windows 7 and one Mac Pro on OS Lion).
When you pay $1000 plus taxes and shipping and they give you the cheapest junk drive that cots only 40$ (I've check the internet and I found a youtube video showing that Native Instruments uses cheap Toshiba )....
The hard drive will fail eventualy in a year or two anyway and to simply copy the installation files to other drive it is not a straight on process....
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